ProffittCenter Help Pages
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Introduction

Welcome to the world of EPOS (Electronics at the Point Of Sale), or just plain old POS in the USA.
Most retailers will have considered EPOS as an essential step towards an efficient, controlled retail operation. The next decision then is to decide which system. On thinking about priorities, help and maintenance will undoubtedly figure prominently. Cost, although an important consideration, is rarely a deciding factor.
Why then, do so many people choose ProffittCenter? There is no simple answer.
If you just want a buy it and forget it EPOS, then buying your preferred wholesaler's choice will seem to suit your needs perfectly. Integration with the wholesaler's head office, twenty four hour support and a helpful team that will set up your product file and do an initial stock take. Of course this service is necessarily expensive, but why not? What have you to loose?
Well cash! The only reason to install EPOS is to make more of it. Even if you are only thinking of saving time, this will equate to money saved. The hard fact is that to save money, and to make more money with EPOS, you have to invest your own time as well as your own money. Lots of it.
So the buy it and forget approach without the full commitment of the owner, will necessarily fail. It will cost you money, instead of making you any. Maintaining the accuracy of you database will have to become your major concern from the moment you bring EPOS into your store. How is this different with ProffittCenter and a more go-it-alone approach? Well, you will spend more time getting to grips with your system, but ultimately, this is time well spent. The better your understanding of the program, the greater the benefits. So explore the help files diligently, making sure that you understand every procedure. Clean up erroneous data as soon as you spot it. Regularly keep backups and learn how to repair database errors.
Help is still available, both by email at david.proffitt@homecall.co.uk and on the phone at 0871 717 7287. The support group at http://www.proffittcenter.org/Forums can also be an important resource, both for answering new problems, and for scanning past problems and their solutions.
ProffittCenter has an enviable reputation of responding to retailer's wishes. It is the core of a community of retailers. Retailers who have made the investment in time and are now benefiting from it. Retailers who are thinking like you, but acted sooner; so why not make a start and join them today.



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